Grey/Champion V Neck Sleeveless Open Back Prom Dresses With Beaded

 Delivery

• Normal time: within 25-35 days (It usually takes about 35 days delivery from November to the next year may because of the time frame is shopping season.)
• Rush order: within 20 days Even earlier, Please add $30.00
• Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
• Shipping: by USPS, UPS or DHL.
• Payment: Paypal, Credit card, bank transfer, western union and so on.

Return Policy:  

We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, but we offer free modify.  

Please see following for the list of quality issues that are fully refundable for:  

Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.  

In order for your return or exchange to be accepted, please carefully follow our guide:  

1. Contact us within 3 days of receiving the dress.  

2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.  

3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.  

4. The tracking number of the returned item must be provided together with the reference code issued.  

5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.  

6. You are required to pay for the shipping fee to return or exchange the dress.  

7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:  

We put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.  

Q >> Do you have real stores?

For the moment we operate solely as an e-Commerce fashion company online.

Q >> How to place a custom order?
You can choose the available options is > > CUSTOM SIZE/COLOR, then you can add a note within shopping Cart for Us when you checkout.

Q >> What if something is wrong with my order?
If you have a problem with an order, please contact us directly, either through the Contact page or Livechat.

Q >> How long will it take to receive my order?
Normal Order : within 25-35 days (It usually takes about 35 days delivery from November to the next year may because of the time frame is shopping season.)
Rush Order : within 20 days Even earlier ,Please add $30.00

Q >> What's your guarantee? I never shop on line before.
NICEOO checkout process is powered by PayPal, the most trusted online payment solutions on the web. Because of this, NICEOO has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal.

Q >> Can I see a swatch of the color I’m interested in before I order?
Yes, The sample is free, and you are only responsible for the shipping cost.

Q >> How Can you make sure dress will be fit well?
Our dresses run true to size,
If dresses are standard size, we will put them into dummy to check before sending, only dresses fit dummy well, then we can send them well;
For custom size dresses, each dresses will be checked at least 4 times by 4 different workers before sending, we can control error less than 0.5''
So don't worry about measurement, there are seam allowance in both side of dresses, it could be 3'' taken in or out if measurement provided is not accurate.
There are no extra cost to do custom size and color here..

Q >> What's Your Cancellation policy?
unpaid order: could be cancelled within 2-3 days;
paid less than 3 days, 50% cost of dress and shipping cost could be returned;
paid at 3-20 days, 30% cost of dress and shipping cost could be returned;
Dress has sent, can't return the payment to you..